Prime Energy: What Happens When Hype Runs Out
Prime Energy's UK revenue fell approximately 70% in 2024, dropping from roughly £120 million to £33 million. For a brand that had been projected to hit $1.2 billion in global sales in 2023, that is not a correction. That is a collapse.
The story of PRIME is being told as a cautionary tale about influencer brands, and that framing is partially right. But it misses the deeper problem. PRIME did not fail because Logan Paul and KSI were the wrong founders. It failed because the strategy that created the launch could not, by design, create a durable brand.
This is a case study in the difference between attention and mental availability.
The Launch Was Not a Marketing Strategy
PRIME launched in 2022 and hit approximately $250 million in first-year sales. That number is real, and it is genuinely impressive. The question is what created it.
The answer is a combination of influencer reach, engineered scarcity, and virality. Limited product drops encouraged urgency and resale behavior. Bold packaging made the product a status signal. Logan Paul and KSI's combined audience gave the brand instant reach that most consumer products spend years trying to buy.
None of that is strategy. It is a launch event.
A launch event can generate trial at a scale most brands never achieve. What it cannot do is build the web of memory structures that makes a brand come to mind when someone is thirsty at a gas station, ordering from a vending machine, or grabbing something cold from a convenience store cooler. As Patrick Gilbert covers in Never Always, Never Never, mental availability is not awareness. It is the probability your brand surfaces in a buying moment. PRIME generated massive awareness. It did not build the memory structures that translate awareness into repeated purchase.
Jenni Romaniuk's concept of Category Entry Points makes this concrete. The energy drink category is built on CEPs: the 2:30 PM slump, the pre-workout decision, the long drive, the late night. As Byron Sharp explains in How Brands Grow, "something to wake me up" can trigger coffee, a Coke, a brisk walk, or any number of other solutions. The brands that win are the ones connected to the most CEPs across the broadest population of buyers.
PRIME was connected to one CEP: owning PRIME is cool. That works for a launch. It is not a repeatable purchase trigger.
Compare that to 5-Hour Energy, which Patrick Gilbert examines in the book. By claiming "That 2:30 Feeling," 5-Hour Energy linked itself to a specific, recurring, physiological moment that happens to hundreds of millions of people every single weekday. The purchase trigger is built into the human body. No influencer refresh required. We covered this in more detail in our post on 5-Hour Energy's category entry point strategy.
Scarcity Is a Launch Tactic, Not a Brand Model
PRIME's early scarcity was not accidental. Limited availability created social urgency: you had to find it, which made finding it feel like an achievement. Resale markets formed. Unboxing videos proliferated. The product became content.
This works exactly once per consumer.
Once someone has bought PRIME, tried it, and moved past the novelty, what brings them back? Not scarcity, because the product is now broadly available. Not status, because everyone has it. Not a functional promise, because PRIME's positioning leaned into youth culture and "must-have" behavior rather than a clear energy or hydration benefit that would anchor repeat purchase.
The Ehrenberg-Bass Institute's research is clear on this point: brands grow through market penetration, not by extracting more from existing buyers. The majority of any brand's customers are light buyers, people who buy occasionally and without much deliberation. Converting a light buyer into a repeat customer requires that your brand be easy to think of and easy to find across a wide range of purchase occasions. PRIME's model made it hard to think of (no durable CEPs) and initially hard to find (intentional scarcity). When distribution widened, the first problem remained.
The Physical Availability Trap
When scarcity is your marketing strategy, widening distribution kills your positioning before it builds new demand.
PRIME's early spike depended on the product being difficult to find. Retail exclusivity and limited drops created the sense that PRIME was special. Once the product hit mainstream retail channels broadly, the scarcity premium evaporated. Consumers who had chased the brand no longer needed to. Consumers who had never cared about the brand had no new reason to start.
Physical availability is supposed to work in the opposite direction. Byron Sharp's framework argues that making a brand easy to buy, across more channels, occasions, and geographies, grows the brand by reducing friction for light buyers. That works when the brand already has strong mental availability. When someone vaguely remembers a brand and spots it on the shelf, they might pick it up. But if the mental connection was only ever "this is the thing that was hard to get," then seeing it everywhere sends the wrong signal entirely.
PRIME hit broad distribution without first building the mental structures that would make widespread availability an asset. The product was everywhere before consumers had a durable reason to choose it.
What the Revenue Numbers Actually Say
The 70% UK revenue decline is striking. But the numbers from the listed corporate entity, Prime Drink Group Corp., add context about what happens when hype-driven brands try to institutionalize.
In one filing snapshot, Prime Drink Group Corp. reported $182,757 in revenue for a period tied to newly established Canada beverage operations. The company had 353,409,892 issued and outstanding shares listed on the CSE. The gap between that reported revenue and the brand's peak valuation projections illustrates the structural problem with hype-built brands: the market capitalization story and the actual revenue trajectory can diverge wildly when the initial wave of demand is not sustained by durable consumer behavior.
This is not unique to PRIME. Celebrity and creator brands frequently trade at premiums relative to underlying commercial performance because the attention value of the founder is priced into the brand. But attention does not compound the way brand equity does. It decays without continuous reinvestment from the founder's platform, and founders have other things to do.
The Mental Availability Deficit
The deepest problem with PRIME's strategy is not the influencer model itself. Plenty of brands have used celebrity founders effectively. The problem is that PRIME never invested in building brand salience beyond the founders' reach.
As the book's Chapter 10 explains, mental availability is built through repeated exposure across a broad range of memory cues. Disney's mental availability is so deep that a piña colada can trigger thoughts of a resort pool. McDonald's golden arches are connected to hunger, convenience, and familiarity through decades of consistent exposure. These brands are remembered by people who have not bought in months or years, because the memory structures are durable.
PRIME's memory structures were shallow and founder-dependent. When Logan Paul and KSI moved on to other content, the mental cues moved with them. There was no packaging icon, no ownable moment in the day, no functional promise that could carry the brand in their absence.
This is the distinction that Never Always, Never Never draws between recognition and salience. Consumers might recognize PRIME's branding. But recognition without a mental link to a purchase occasion does not drive repeat behavior. The consumer sees the can and thinks "that's Logan Paul's drink," not "that's what I drink when I hit a wall at 2 PM."
At AdVenture Media, the brief mention of PRIME comes up regularly in conversations about creator-led brand launches precisely because the pattern is so legible in hindsight.
Why Celsius Took the Opposite Path
The contrast with Celsius is instructive. Celsius built distribution patiently, established a clear functional positioning (fitness and calorie-burning), and grew through repeated usage occasions tied to exercise culture. The brand's mental availability was anchored to a specific behavior rather than a specific person.
PRIME's trajectory looked faster because it was. But speed of launch is not the same as durability of brand. Celsius built habits. PRIME built hype. As we analyzed in our piece on how Celsius beat Red Bull by understanding light buyers, the brands that win in energy and hydration categories are the ones that own a moment in the consumer's day, not a moment in their social feed.
The difference is a category entry point that is durable. Celsius owns the pre-workout occasion. 5-Hour Energy owns the afternoon slump. Red Bull owns the push through. PRIME owned the drop.
Drops end.
What Brands Should Take From This
PRIME's failure is not an argument against influencer marketing. It is an argument against confusing a launch mechanic with a brand strategy.
Three things PRIME did not build:
- Durable category entry points. No ownable moment in the consumer's day beyond the novelty of the launch.
- Physical availability that reinforced mental availability. Distribution widened before mental structures were strong enough to benefit from it.
- A functional promise that could carry the brand without founder attention. The brand's identity was the founders, not the product.
The Ehrenberg-Bass Institute's research on how brands grow is unambiguous: sustainable growth comes from reaching more buyers more often across more occasions, not from maximizing intensity of engagement among a narrow fanbase. PRIME's model optimized for intensity among a young, digitally-active cohort and had no second act.
As the book argues, there is no universal playbook. Never always. Never never. But there are principles that hold across categories, and mental availability is one of them. Build the memory structures before you build the hype, or the hype is all you have.
Skipping that step is exactly what brought PRIME here.
Patrick Gilbert is the CEO of AdVenture Media and author of Never Always, Never Never and the bestselling Join or Die. He has been ranked among the top 5 PPC experts worldwide and has delivered keynotes at Google events across three continents.
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